RevMaxx automates routine member inquiries 24/7, intelligently routes complex cases, and executes targeted outreach campaigns—allowing your human agents to focus on high-touch member care without expanding operational headcount.
Health plans handle thousands of member interactions daily—ranging from claims inquiries and eligibility checks to open enrollment support. Managing high call volumes through traditional staffing models leads to long hold times, inflated operational costs, and agent burnout.
Resolves routine inbound calls instantly with no hold times, day or night.
Delivers scalable conversational AI at a fraction of full-time staffing expenses.
Offloads repetitive FAQs, allowing live agents to focus on high-value member needs.
Handles sudden volume spikes during open enrollment or care campaigns without bottleneck.
Deploy specialized digital associates that greet callers naturally, handle identity verification, answer benefits and claims questions, and confirm primary care provider (PCP) assignments.
When a caller requires clinical empathy or complex assistance, RevMaxx detects intent instantly and transfers the conversation to the right department. Live agents receive full context and real-time summaries, so members never have to repeat themselves.
Lowers cost-per-interaction, increases first-contact containment, and creates predictable, scalable operations.
Eliminates hold times, improves First Contact Resolution (FCR), and directly boosts member satisfaction and CSAT scores.
Reduces agent fatigue, minimizes turnover, and provides actionable performance analytics via a unified executive dashboard.
Offers a secure, friction-free cloud deployment that integrates with existing telephony and CRM workflows.
Adopting artificial intelligence call center capabilities should not disrupt your daily operations. Our low-risk rollout model ensures rapid time-to-value.
Route after-hours calls and peak queue overflow to RevMaxx to handle routine FAQs, claims inquiries, and basic benefit lookups.
Launch targeted outbound voice and SMS outreach campaigns for wellness reminders, enrollment deadlines, and surveys.
Integrate deep intent recognition and context-aware transfers across all inbound channels to maximize agent productivity and operational containment.
$499
monthly
(Platform Subscription)
$0.20/minute
for Inbound & Ountbound AI Calls
50000 Minutes
(Minimum Monthly Commitment)
(Prepaid)
Deliver the fast, consistent, 24/7 service your members expect while protecting your operating margin.
AZ Cardiology
RevMaxx is empowering us to alleviate the documentation burden, deliver exceptional patient care, and make good on our promise to prioritize clinician well-being.
Advantage HCS LLC
RevMaxx is committed to holistic wellness. This partnership enables us to overcome the hurdles we faced with other AI tools and adopt technology that is cost-effective, sustainable, and beneficial to…
The WISH Clinic
RevMaxx is a game changer in my practice – increases coding accuracy and reduces EHR user fatigue and clinician burnout. Their NLP Generative AI cloud based software records and listens AND scribes pa…